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BILLING
Your first bill will include your
installation charge along with your first month's telephone calls and
telephone service fee.� Telephone bills are due seven days after
receipt an can be paid in person at your bank or German Bundespost for
a small fee.� You can also pay your bill by allowing Telekom to
withdraw your monthly bill from your local bank account.� This
option is only available to those people with accounts at a local US
Bank, Credit Union, or off-post German bank.� If you opt for
direct withdrawal, you will still receive your telephone bill, but
payment will automatically be withdrawn from your account, eliminating
the need to pay your bill in person.� This option is recommended
for those who are likely to be deployed or otherwise away from home an
unavailable to pay their telephone bill on time each month.� If
Deutsche Telekom disconnects your phone service due to non-payment,
the fee for re-connection can be quite costly.
TELEPHONE BILL TRANSLATION GUIDE
THE FRONT PAGE
Starting from the top of the page, the following terms will be listed
on the front page.� This is your summary of services and charges.
Rechnungdatum - Date of bill
Rechnungsnummer - Bill number
Rechnungsmonat - Month of bill
Buchungskonto - Your account number
Kundennummer - Your customer number
Seite - Page number
Bei Ruckfragen Telefon & Telefax - Who to call (fax) for
questions
Artikel oder Leistung - Type of service provided
Nettoeinzelbetrag - Charge per unit
Artikel-Leistungs-Nr - Service code
Nettogesamtbetrag - Total charge this service
Menge/Volumen/tarifierte Zeit - Units used
Ust (%) - Percentage tax applicable
Monatliche Betrage vom (dates) - Monthly fees
Betrage fur Verbindungen - Cost of calls
Telefonanschuss - Telephone service
Rufnummer - Your telephone number
Telefon Actron - Phone rental fee
Verbindungen vom - Dates covered in this bill
Summe Monatliche Betrage - Total of monthly service fees
What follows is a list of the different tariff categories your calls
fell under.� The number immediately to the left of the tariff is
the number of calls you made under the tariff.� Typical tariffs
and their meanings are:
City - Calls within your local area
Regional (Re/D) - Calls from 50 to 200 km distance from your
home
Deutschland - Longer calls within Germany
Welt - International calls
Mobilfunknetz - Calls to cellular phones
Summe Verbindungen fur oben angegebene Rufnummer - Total of all
of your calls
Summe Verbindungen Deutsche Telekom - Total of your calls through
Telekom.� You may have other service providers' bills included
here, for example a direct dial internet provider.
Nettobetrag - Your net expenses before tax
Umsatzsteuer 16% - Tax applied
Forderungen aus vorangeganger Rechnung - A previously unpaid
bill
Rechnungsbetrag - Your total bill
If you pay by direct withdrawal, you will see the statement: Der
Betrag von (amount) wird from Konto (account number) BLZ (bank number)
abgebucht - The total of (amount) was withdrawn from (account number &
bank number).
THE SECOND PAGE
If you do not pay your telephone bill by direct withdrawal, use
the coupon attached to the last page of your telephone bill.� The
smaller, left side of the coupon is your receipt; when you pay the
bill, it will be date stamped and returned to you.� The bank or
Bundespost retains the larger right side.� Remember, if you pay
the bill in person, you will be charged a small processing fee.
Beleg for Kontoinhaber Einzahler-Quittung - Your receipt
Bankleitszahl - Bank code of payee
Uberweisungsauftrag/Zahlschein - Payment coupon
Bei (Kreditinstitut) - Bank of payee
Empfanger - Payee (Telekom)
Betrag �- Bill amount
Konto-Nr. Des Empfangers - Account number of payee
Verwedungsweck - Receipt number
Kontoinhaber / Einzahler - Your name, last name first
Konto-Nr. Des Kontoinhabers - Your bank account number (not
necessary if paying in cash
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DAMAGED
SHIPMENT?
SEE OUR GUIDE TO
CLAIMS FOR LOSS/DAMAGE TO HOUSEHOLD GOODS/BAGGAGE
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